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Arkansas Procurement Technical Assistance CenterPhone: 501-671-2390Fax: 501-671-2394Email: firstname.lastname@example.org
by Kim Magee - November 2, 2020
During James Staats’ long-time 22-year stint as the manager of Golden Corral in Benton,
he was responsible for a government contract that consisted of feeding the trainees
at the Law Enforcement Training Center at Fort Roots military base located in North
Little Rock. Sometimes the meal service consisted of catered meals, while other times
the trainees were fed in the restaurant.
Upon his retirement from Golden Corral, Staats formed his own business, J.O. Staats,
Inc., and sought to secure the government contract to continue feeding the Fort Roots
trainees. He was unsuccessful during his first attempt, losing the bid to a New York
company, but was successful in his recent second attempt to do so. He continued providing
meals as the prime contractor, with Golden Corral serving as the subcontractor.
Staats first learned of the services offered by Arkansas PTAC when he attended one
of our trainings at the Air Force Base in Jacksonville. He was impressed with the
credible speakers, the success stories shared, and the fact that emphasis was given
to keeping government contracting jobs and dollars in Arkansas. He also liked getting
to meet the people who were offering bids. He became a client in August 2018.
When the Fort Roots contract was coming up for rebid earlier this year, Staats was
informed that the project would be set aside for a certified SDVOSB (Service-Disabled
Veteran Owned Small Business). Although Staats is a veteran, he had never gone through
the rigorous formal certification with Veterans Affairs (VA).
Admittedly, Staats is not very computer savvy. He enlisted assistance from his wife,
Jane, to get his initial plan together. He then reached out to PTAC counselor Liz
Russell, who was new to our team at the time. Russell got him certified in time to
submit his bid, and he was successful in securing the contract, which is worth $1.4
million over the course of the next four years.
“I can say, without a doubt, that we would not have made it through the certification
process without Liz! She always treated my wife and I like we were her only clients,
never failing to return phone calls, texts or emails with every bump in the road we
were faced with,” Staats said.
Staats mentioned that COVID-19 has had a substantial impact in his type of business.
At the time of this writing, though, they were gearing up to be serving the meals
In closing, Staats added that even though the initial government contracting process
is eye opening and time consuming, as the process took he and his wife approximately
three months, the benefit is well worth the time and effort.
We express our congratulations to Staats for his persistence and recent contract slated
to continue for a minimum of four years.
To learn more about the Arkansas Procurement Technical Assistance Center and how our
counselors can assist with certifications, and more, connect with us by calling 501-671-2390.