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Part of the program evaluation process is reporting of our efforts and our impacts.
The following resources outline the reporting system for Arkansas Extension.
The Arkansas Information Management System (AIMS) is Extension's reporting web application. Data such as time and contacts are collected
within AIMS for various purposes, including impact reporting, resource accountability,
and federal reporting. All Extension employees who conduct and assist with educational
programming for our clientele should be reporting their efforts in AIMS.
Need assistance getting started in AIMS or maybe have a specific question? See the
resources below for tips sheets, guides, and FAQ answers.
You can find information on how to report to AIMS indicators here.
If you need assistance with AIMS, contact Emily Smith, CPED Program Associate, at
501-671-2138 or firstname.lastname@example.org. You can also contact Dr. Jeantyl Norze, Associate Professor of Organizational Accountability
& Evaluation at email@example.com.
AIMS is due monthly on the 5th of each month. The regular monthly deadline cuts off at midnight. The year end deadline of October 5th will cut off at 4:30 p.m. each year.
As you start planning and reporting for the FY2024 year, keep in mind how many days
you should report each month. The chart below should help you make sure you are reporting
the correct number of days each month. These numbers are not a maximum or minimum
that must be reported, but just a reference point.
* Note- Actual reported numbers will vary due to annual leave, sick leave, or working
**November's total reflects if the Governor declares Friday, Nov. 24, 2023, a state
Most likely it is your internet browser's pop-up blocker.
Here are a few images to outline how to turn off your pop-up blocker depending on
what internet browser you are using. Click on the image to enlarge.
According to USDA, those who identify as Middle Eastern are considered white for the
purpose of demographic reporting.
"A person having origins in any of the original peoples of Europe, North Africa, or
the Middle East"
As you keep working through this year's reporting, you may be wondering about these
two lines on your My Reporting page in AIMS:
These two boxes are commonly overlooked when reporting on AIMS, but carry a lot of
Things to remember when you have done any work that falls into these categories are:
In events where multiple topic sessions are being presented (i.e. Best Care), then
each presenter reports contacts and time into AIMS. Only include how many people were
actually present for that particular session, not all attending the event.
In events where a single topic is presented by multiple presenters (i.e. consuming
more dairy), then only one person reports the contacts, but everyone reports their
Find guidance on AIMS indicators here: https://www.uaex.uada.edu/support-units/program-staff-development/program-evaluation/aims-indicators/default.aspx
Audience type. Typically 19 years of age and older, unless 4-H members which can
include those 19 years of age.
Age is collected for youth contacts.
Arkansas Information Management System (AIMS) is the online accountability database
for the University of Arkansas, Division of Agriculture - Extension.
“Just in Time” informational UAEX web page for AIMS users
The clientele group you target your program towards (i.e. youth, SNAP recipients,
Supervisor link which allows a supervisor to view reporting by each of the employees
Civil Rights Audience (Category)
The program audience under which the educational efforts would best fit.
Contacts - Direct
A contact made in which a person can be certain the educational message was received
and processed. All Face‐to‐Face contacts are direct. Phone, email, mail, and social
media engagement are also direct contacts when they are in response to a question
Contacts - Indirect
A contact made in which a person CANNOT be certain the educational message was received
and processed. Indirect contact methods include: newsletters, radio, TV, print articles,
Social Media post reach, and Website visitors.
A self-identified group connected to specific groups of people who share a common
linguistic, religious and/or cultural heritage. (AIMS categories- Hispanic/Latino,
Utilized mainly with SNAP-Ed, events allow you to schedule an event within a specific
objective and then report your time and contacts at a later time
Frequently Asked Questions
Fiscal Year - AIMS uses the Federal Program Year which runs from October 1 to September
30. Identified by the year it ends in (i.e. FY24 started Oct. 2023, ends Sept. 2024)
Male, Female, or Undisclosed
A more specific area within a broader program area (i.e. “4-H Youth Development”
is a goal within “Increasing Opportunities for Families & Youth”)
Hours Accountability Report
Supervisor’s Report- View the hours reported by each of the employees under the supervisor
Impact (as a term)
Long term changes for individuals, groups, communities, organizations, communities,
or systems which relate to economic, social, or environmental conditions
Impact (button within AIMS)
Location in which county employees are able to upload their completed County Program
Includes both Output and Outcome indicators. They are indicators of program effort
and program success.
Integrated Extension & Research Time
Time spent working on programs in collaboration with Arkansas Experiment Station (AES)
Internal Division of Agriculture Contacts
Contacts with Division of Agriculture employees (these contacts are NOT reported within
your program contacts)
-These numbers are for the reporter’s purposes only and will not be utilized on the
state or federal level.
Individual Plan of Work
Shows a summary of all the program areas in an individual’s Plan of Work, including
planned audience numbers and types, months of the year, and educational methods.
Direct, real time delivery of educational information/material (you know the person
received the information)
Methods in which a person CANNOT be certain the educational message was received and
processed. Indirect contact methods include: newsletters, brochures, radio, TV, print
articles, Social Media post reach, and Website visitors.
Multi-State Extension Activity Time
Extension Activity Sponsored by Arkansas Extension in collaboration with other states
Page for Creating/Modifying an Individual Plan of Work. Contains a detail list of
the content for each Planned Program.
Page for reporting time and effort.
myReporting - Notes
This allows you to leave yourself notes related to the events you are reporting about.
NOTE: When you pull a Notes Report, it will NOT include the contact or hour information
you entered. If you will need that information, please include it in the text of your
An educational contact, direct or indirect, made in support or as a result of educational
This is where you report the contacts you have had with volunteers and the number
of hours your volunteers contributed to that objective. Remember, these do not have
to be “official” volunteers, but can include the time of someone who has just assisted
you in the program.
National Institute of Food & Agriculture Plan of Work- State POW updated and submitted
National Institute of Food & Agriculture Report of Accomplishments- State accountability
report submitted yearly
A sub-category of a program area’s goal.
Results or changes for individuals, groups, communities, organizations, communities,
or systems in response to Extension’s educational efforts/programming
Activities, services, events and products that reach people who participate or who
are targeted (thing WE do)
These are the over-arching programs that we collect time and effort towards.
The department or county in which are housed. Reports pulled by the planning unit
will include data reported by all individuals in the unit.
Program Area Impact Report (PDF)
These impact report templates are formatted to include an overall view of the program
area as well as a program highlight impact story.
Program Investment Report
Supervisor’s Report- View the hours and contacts reported by each of the employees
under the supervisor, as well as the option to see statewide investments
Program Planning & Delivery Time
All time spent on activities and tasks in support of educational efforts.
A group identity historically related to a local geographic or global human population
traditionally distinguished as a group by genetically transmitted physical characteristics,
i.e. skin color, facial characteristics, color, and texture of hair, etc.
Page for results reports, including programmatic, planning, civil rights, and SNAP.
Time frame in which you would like the reports to reflect
Total Number of Direct Contacts by Method
The TOTAL number of contact made for that method (i.e. you held 2 meetings with 8
participants and 15 participants for a total of 23 direct contacts for meetings)
Total Number of Times the Method Is Used
The number of individual instances of that methods (i.e. # of individual meetings
Volunteer Audience Type
Categorizes the type of volunteer for reporting purposes.
Volunteerism- Boards/Commissions/ Advisory Councils
This includes unpaid support for any extension program through those members of boards,
committees, commissions, & advisory councils.
Volunteerism- Direct Service
This includes unpaid support for any extension program through hands-on, face to face,
client service such as tutoring, mentoring, visiting the elderly, distributing food,
4-H project leader, 4-H club leader, camp counselor, etc.
Volunteerism- Indirect Service
This includes unpaid support for any extension program through drives, collections,
fund-raisers, clean-ups environmental projects, construction, etc. through means other
than face to face.
Volunteerism- Service Learning
This includes volunteer participation in subject matter seminars or other self-directed
learning to meet 4-H or Master Gardener commitments or to support the delivery of
other CES programs. This can include monthly meetings, self-study, content research,
Audience type. Divided into groups 5-8 years; 9-13 years; 14-19 years.
Whether it is for the end of the year impact, local stakeholder impacts, or just a
promotional product, impacts follow the same general guidelines. This guide outlines
the information county programs should include in an impact.
Writing impacts for a state program follows the same guidelines as any other impact
with just a few other considerations. This guide outlines the information impacts
for state and regional programs should include.